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| Success Stories |
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Click on the following topics to read Case Studies of Best Practices from some of our clients.
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Continuity of Patient Care |
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By far, the most important success of the implementation of PsychConsult at WPIC is in terms of continuity of care. The richness and immediacy of the information in PsychConsult is truly remarkable and allows staff to make fully informed decisions about a patient's treatment course."
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Claudia Roth, PhD., President and CEO
Western Psychiatric Institute and Clinic,
University of Pittsburgh Medical Center |
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Optimizing Resources |
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We saw an astonishing 64% drop in AR over a 12-month period! Provider's integration of clinical and billing functionality has created a streamlined flow of information between departments. When one group can draw upon the accurate information entered by another group, there is a ripple effect of precise efficiency throughout the organization."
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Carroll Cradock, PhD., Director of Behavioral Health Services
Advocate Illinois Masonic Medical Center
Behavioral Health Services
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Ease of Use |
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"End users don't care how clever the architecture is. They want a system they can use. We felt it was very important to make usability a central factor in our final decision. In the end, PsychConsult is just much easier to use than comparable applications on the market."
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Joe Van Overberghe, MIS Manager
Otis R. Bowen Center for Human Services, Inc.
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Optimizing the Revenue Cycle |
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"In the end, PsychConsult lets us do more of what we got into this business to do: provide high quality care to patients. The results speak for themselves. On average, 90% of clinical documents are completed within 24 hours of the service. We saw an 88% decrease in denials and a 23% decrease in Days in AR. We absorbed a 26% expansion in our core businesses without a negative impact to our revenue or collections."
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Ellie Medved, MSN, VP of Ambulatory Operations
Western Psychiatric Institute and Clinic,
University of Pittsburgh Medical Center
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Maintaining Clinical Focus in Managed Care |
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"PsychConsult has helped our care management organization earn its progressive, clinically-centered reputation. The excellent work done by our care managers is evidenced by our HEDIS scores, which have steadily risen for the past three years and exceed national averages; CCBH is ranked higher than nearly all of the managed care organizations in its region."
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Carole Taylor, Chief Clinical Officer
Community Care Behavioral Health |
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